Returns & Refund Policy

Last Updated: June 2026

At Golfly SA (PTY) LTD, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we are here to help.

Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be:

• In the same condition that you received it

• Unused and unworn

• In its original packaging

• Accompanied by the receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at:

Email: info@golfly.co.za

If your return is approved, we will provide instructions on how and where to send your item.

Return Address:

Golfly SA (PTY) LTD
446 Rigel Ave S (M9)
Erasmusrand
Pretoria, 0181
South Africa

Please note that items returned without prior approval will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery. If your item is damaged, defective, or you receive the wrong product, contact us as soon as possible so that we can assess the issue and resolve it promptly.

Non-Returnable Items

Certain products cannot be returned, including:

• Custom-made or personalized products

• Special-order items

• Clearance or sale items

• Gift cards

• Products that have been used, installed, or modified

• Hazardous materials, flammable liquids, or gases

If you have questions about a specific product, please contact us before placing your order.

Exchanges

The quickest way to receive a replacement item is to return the original product (if eligible) and place a new order once the return has been approved.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or payment provider may require additional time to process the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@golfly.co.za.

Contact Us

Golfly SA (PTY) LTD

📍 446 Rigel Ave S (M9), Erasmusrand, Pretoria, 0181

📞 Phone: +27 68 891 1426

💬 WhatsApp: +27 68 891 1426

📧 Email: info@golfly.co.za

🌐 Website: www.golfly.co.za